Ponzoo dog fence collars are made of high-quality materials and adhere to exacting standards, ensuring they are long-lasting products. However, we understand that sometimes issues may arise. To protect you against potential product defects, we offer:
- A 1-year limited warranty on all our products from the date of purchase.
This warranty is valid only if the care and use instructions have been followed. It covers physical defects and alterations that affect the functional benefits of the products. Please note that this warranty does not cover damage or defects resulting from misuse, abuse, or ordinary wear and tear. Examples of exclusions include fading, color change (yellowing), stains, punctures, tears, or abrasions.